Protective Services Hotline: 419-354-9669   JFS Office: 419-352-7566   Call Center: 1-844-640-OHIO


State Hearings

State hearings are available for customers who do not agree with decisions made about their cash assistance, food assistance, or other social services.

A state hearing is a meeting with the customer, staff from our agency and a hearing officer from ODJFS. At the hearing, the staff person from our agency will explain the action it has taken or wants to take on the customer’s case. Customers can explain why they disagree with that action. Friends, witnesses, and attorneys can help customers present their cases. The hearing officer will listen to both sides, and after reviewing the rules, make a decision.

To learn more about state hearings, go to http://jfs.ohio.gov/ols/bsh/Index.stm or view the publication Your Rights (JFS #08000).

You may request a state hearing by calling 1-866-635-3748 and choose option 1.