Protective Services Hotline: 419-354-9669   JFS Office: 419-352-7566   Call Center: 1-844-640-OHIO

The Call Center will be closed on Thursday, September 28, 2017 for case processing.


Child Care FAQs

For what purpose can I use subsidized child care?

The program helps parent(s) keep employment, earn a degree/certification, or attend job find class.

I only work part time. Can I qualify for subsidized child care?
Yes.
How much can I earn to be eligible?
Eligibility is based on income and family size. Contact your JFS office for current income guidelines.
Can I use subsidized child care to pay for preschool and/or private school education?
No.
Can I use subsidized child care while I search for a job on my own?
No.
Can I use subsidized child care while I earn a master degree or if I have over 144 college credit hours?
No.
Will you refer me to a child care site?
No, it is the parent’s choice.
Can I choose anyone to provide child care?
No, your child care provider must be licensed through the state and have a current provider agreement with the Ohio Department of Job and Family Services.
When can I start looking for a child care provider?
As soon as possible.  It is not required to have a provider selected when you apply.  Once you have made your selection, you need to notify the agency at once. Payment will not begin until after your eligibility has been determined.
How do I choose a child care provider?

No matter which option you choose (center, Type A or Type B), you need to ask questions. Ask to be shown around the child care area and observe the interactions between the children and the care providers. You may go to the Ohio Child Care Resource & Referral guide at www.occrra.org/ for more information and resources on selecting a provider.

If at any time you feel there is a concern with child safety in a licensed child care center, notify the Ohio Department of Job and Family Service Day Care Licensing staff at 1-877-302-2347. If your concern is with a Type A or Type B home, call our agency at 419-373-6972.

How long will it take to determine if I am eligible for subsidized child care?

It can take up to 30 days from the date of application to determine eligibility. You will receive a written notice through the mail.