Protective Services Hotline: 419-354-9669   JFS Office: 419-352-7566   Call Center: 1-844-640-OHIO

The Call Center will be closed on Thursday, September 28, 2017 for case processing.


Emergency Assistance

Funds to assist with different needs may be available through our office.

Funding and programs change, so please contact us at 419-352-7566 extension 8492 or 1-888-282-1118 for current information.

Agency staff accept walk-in visits on Monday through Friday from 8:00 a.m. to 11:30 a.m. If you work or attend school during these times, you must call ahead for an appointment.

Please note – only basic information about each program is listed below – there are additional requirements and factors that can affect eligibility such as income, assets and employment.

Emergency Assistance programs include:

Prevention, Retention, and Contingency (PRC)
-Assistance for adults who have the legal and physical custody of minor children
-Must be at or below 200% of the Federal Poverty Level for family size
-Assistance includes:
Rent/Mortgage: eviction or foreclosure notice required; past month’s rent (never current or upcoming)
First month’s rent and security deposit: must provide verification of homelessness
Vehicle repair: only for those employed or attending Work Activities through WCDJFS;
Title, registration, insurance and valid driver’s license required
Utility Program: Electric, natural gas, propane, alternative heating source and water/sewer; must use other available utility programs first, HEAP, EHEAP and Ohio Fuel Fund; bills must be in applicant(s) name and directly through company

Ohio Fuel Fund (OFF)
-Electric bill assistance for households with Toledo Edison service
-Must be at or below 200% of the Federal Poverty Level for household size

AEP Neighbor to Neighbor Program
-Electric bill assistance for households with AEP service
-Must be at or below 250% of the Federal Poverty Level for household size