Protective Services Hotline: 419-354-9669   JFS Office: 419-352-7566   Call Center: 1-844-640-OHIO


Emergency Assistance

Funds to assist with different needs may be available through our office.

Funding and programs change, so please contact us at 419-352-7566 extension 8492 or 1-888-282-1118 for current information.

Agency staff accept walk-in visits on Monday through Friday from 8:00 a.m. to 11:30 a.m. If you work or attend school during these times, you must call ahead for an appointment.

Please note – only basic information about each program is listed below – there are additional requirements and factors that can affect eligibility such as income, assets and employment.

Emergency Assistance programs include:

Prevention, Retention, and Contingency (PRC)
-Assistance for adults who have the legal and physical custody of minor children
-Must be at or below 200% of the Federal Poverty Level for family size
-Assistance includes:
Rent/Mortgage: eviction or foreclosure notice required; past month’s rent (never current or upcoming)
First month’s rent and security deposit: must provide verification of homelessness
Vehicle repair: only for those employed or attending Work Activities through WCDJFS;
Title, registration, insurance and valid driver’s license required
Utility Program: Electric, natural gas, propane, alternative heating source and water/sewer; must use other available utility programs first, HEAP, EHEAP and Ohio Fuel Fund; bills must be in applicant(s) name and directly through company

Ohio Fuel Fund (OFF)
-Electric bill assistance for households with Toledo Edison service
-Must be at or below 200% of the Federal Poverty Level for household size

AEP Neighbor to Neighbor Program
-Electric bill assistance for households with AEP service
-Must be at or below 250% of the Federal Poverty Level for household size