419-354-9669

Adult Protective Services

If you suspect abuse, neglect or exploitation of an elder, please report.
Hotline: 419-354-9669 or 866-860-4136
PLEASE NOTE- DO NOT FILE ABUSE OR NEGLECT COMPLAINTS VIA EMAIL OR MAIL

The agency provides 24 hour/7 days a week telephone accessibility to trained caseworkers, for the receipt and investigation of Adult Protective Services referrals.

Wood County Department of Job and Family Services is mandated by the Ohio Revised Code to investigate allegations of abuse, neglect (including self-neglect) and exploitation to residents of Wood County who are over 60 years of age.

Exceptions to this are adults who are mentally and/or developmentally delayed, adults living in a licensed institution/facility, and adults residing in a facility due to voluntary, civil, or criminal commitment. Ongoing protective services will be offered if determined necessary by the Department.

Furthermore, the agency also offers voluntary services to adults who are 18-59 years old. Please call the HOTLINE at 419-354-9669.

SHELBY SMITH
Foster/Adoption/APS Specialized Unit Supervisor
419-373-6956
shelby.smith@jfs.ohio.gov

PLEASE READ!

DUE TO THE MANY CHANGES WE ARE CURRENTLY EXPERIENCING, WE WILL HAVE REDUCED LOBBY HOURS BEGINNING FEBRUARY 27, 2023.

NEW LOBBY HOURS ARE: MONDAY, WEDNESDAY & FRIDAY: NOON - 4:00 PM TUESDAY & THURSDAY: 8:00 AM - NOON

DURING TIMES OUR LOBBY IS CLOSED, WE ARE ENCOURAGING THE PUBLIC TO CONDUCT NORMAL BUSINESS WITH OUR OFFICE OVER THE PHONE, INTERNET OR OTHER ELECTRONIC FORMS OF COMMUNICATION.

YOU CAN OPT TO:

  • • LEAVE YOUR DOCUMENTS OR APPLICATIONS IN OUR DROP BOX LOCATED AT THE FRONT OF OUR BUILDING.
  • • FAX YOUR DOCUMENTS OR APPLICATIONS TO 1-419-353-6091.
  • • SUBMIT YOUR DOCUMENTS OR APPLICATIONS VIA E-MAIL TO:
    Wood-County-Public-Assistance@jfs.ohio.gov
  • • CREATE AN ONLINE ACCOUNT AT BENEFITS.OHIO.GOV SO THAT YOU CAN SUBMIT APPLICATIONS, REPORT CHANGES, AND OBTAIN INFORMATION REGARDING YOUR PUBLIC ASSISTANCE BENEFITS, INCLUDING CHILD CARE.

 

CALL OUR CALL CENTER AT 1-844-640-6446 TO REPORT CHANGES, COMPLETE INTERVIEWS AND ASK BASIC QUESTIONS REGARDING YOUR SNAP, TANF OR MEDICAID BENEFITS.

CALL OUR OFFICE AT 419-352-7566 FOR HELP WITH NURSING HOME OR WAIVER ASSISTANCE.

TO MAKE A CHILD ABUSE REPORT CALL THE HOTLINE AT 419-354-9669.

FOR EMPLOYMENT RELATED SERVICES AND RESUME ASSISTANCE CALL 419-352-4172 OR VISIT OhioMeansJobs.com

HELP WITH RENT, UTILITIES, CAR REPAIRS OR FOOD REFERRALS CALL 419-352-7566 ext. 8492