Currently, our lobby is opened.
Use the drop box or email to transmit documents to the office for public assistance clients.  All others should call the office before coming in for instructions.
If you need to email documents, please forward them to the  *This is the only email address to be used to email all documents.

Protective Services Hotline: 419-354-9669   JFS Office: 419-352-7566   Call Center: 1-844-640-OHIO

To report suspected Fraud: Please contact Wood County Job and Family Services at 419-373-6964 or 419-373-6950, or Online at:

Public Assistance

The Income Maintenance division administers State and Federal Public Assistance Programs locally in Wood County.  These programs, commonly known as Ohio Works First, Food Assistance, and Ohio Medicaid, provide cash, food assistance, and health care coverage based on State and Federal eligibility criteria.

Applications for public assistance are taken daily during our regular office hours:

Monday, Tuesday, Wednesday, Thursday, and Friday
8:00 a.m. – 4:30 p.m.

Applications are also accepted via fax, mail, and online submission at

After your application is submitted, please contact the Call Center for changes and updates.
CALL CENTER HOURS: Monday, Tuesday, Wednesday- 8:00 am-4:00 pm, Thursday- 8:00 am-12:00 pm, Friday- 8:00 am-3:00 pm

Starting in January 2019, the Wood County Call Center for Public Assistance will be closed for system updates on the 4th Tuesday of every month.

CALL CENTER PHONE: 844-640-OHIO (6446) | FAX: 419-353-6091

Income Maintenance Administrator