Protective Services Hotline: 419-354-9669   JFS Office: 419-352-7566   Call Center: 1-844-640-OHIO

As a result of the February SNAP benefits being issued early Ohio is adjusting the March benefit issuance schedule. Eligible SNAP families will receive half of their March benefits on February 22, 2019, and the rest of the benefits will be issued on the normal March issuance date.


Customer Service

At Job and Family Services, we have a dedicated staff of customer service representatives to assist you with your needs. These representatives can help with many of the most common questions regarding our services and can often resolve your problems with a single phone call.

Just call our toll free number, 1-844-640-OHIO (6446), in regards to cash, food, and medical assistance.

For long term care or waiver services, you can reach customer service at our main line, 419-352-7566 or toll free at 1-888-282-1118.