Protective Services Hotline: 419-354-9669   JFS Office: 419-352-7566   Call Center: 1-844-640-OHIO

The Call Center will be closed on June 28, 2018 for system updates. We apologize for any inconvenience this may cause.


Customer Service

At Job and Family Services, we have a dedicated staff of customer service representatives to assist you with your needs. These representatives can help with many of the most common questions regarding our services and can often resolve your problems with a single phone call.

Just call our toll free number, 1-844-640-OHIO (6446), in regards to cash, food, and medical assistance.

For long term care or waiver services, you can reach customer service at our main line, 419-352-7566 or toll free at 1-888-282-1118.