Protective Services Hotline: 419-354-9669   JFS Office: 419-352-7566   Call Center: 1-844-640-OHIO

Important Notice: The statewide eligibility systems at the Job and Family Service agencies will be unavailable on August 23rd, 24th and 27th for system updates. Our agency in Wood County will be open, but we will be very limited in our ability to research information and will be unable to issue any public assistance benefits. We will still accept applications and will process them as soon as possible, but there could be a delay during this time. Please plan accordingly when making plans to call for interviews, or to request services and information from our agency. Thank you.


Customer Service

At Job and Family Services, we have a dedicated staff of customer service representatives to assist you with your needs. These representatives can help with many of the most common questions regarding our services and can often resolve your problems with a single phone call.

Just call our toll free number, 1-844-640-OHIO (6446), in regards to cash, food, and medical assistance.

For long term care or waiver services, you can reach customer service at our main line, 419-352-7566 or toll free at 1-888-282-1118.