Food Assistance

 

The Food Assistance Program (formerly the Food Stamp Program and nationally known as the Supplemental Nutrition Assistance Program, or SNAP) helps eligible needy Ohioans pay for food. In Ohio, recipients use an electronic benefits transfer card, the Ohio Direction Card, to buy most food or food products, with the exception of alcohol, tobacco, and hot food. Ohioans may qualify for benefits if their gross monthly household income is at or below the designated percent of the federal poverty guidelines. If you are elderly and disabled, you may have more income and still qualify. Some individuals may not qualify for food assistance based on citizenship, work rules, or other factors.

To apply, go to www.benefits.ohio.gov and fill out a Request for Cash, Food and Medical Assistance form and submit it to our agency. Once you have returned the completed form, you will be scheduled to call our toll free call center at 1-844-640-6446 to speak to one of our caseworkers, who will determine your eligibility.

For assistance with the EBT card, please visit: https://www.ebt.acs-inc.com/ebtcard/ohebt/ebt_lost.jsp.

Food Assistance issuance will be scheduled in the following manner:

  • If you have a new case
  • If your Food Assistance case is closed at least one day
ISSUANCE DAY
 Last Digit  of Case Number Issuance Day of the Month
0 2nd
1 4th
2 6th
3 8th
4 10th
5 12th
6 14th
7 16th
8 18th
9 20th

Non-Discrimination Statement

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English.  Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:

  1. mail:
    Food and Nutrition Service, USDA
    1320 Braddock Place, Room 334
    Alexandria, VA 22314; or
  2. fax:
    (833) 256-1665 or (202) 690-7442; or
  3. email:
    FNSCIVILRIGHTSCOMPLAINTS@usda.gov

This institution is an equal opportunity provider.

 

CALL CENTER HOURS:

M-W 8:00 am – 4:00 pm
Th 8:00 am – 12:00 pm
F 8:00 am – 3:00 pm

CALL CENTER PHONE:

844-640-OHIO (6446) | FAX: 419-353-6091