419-354-9669

Public Assistance FAQs

PLEASE READ!

DUE TO THE MANY CHANGES WE ARE CURRENTLY EXPERIENCING, WE WILL HAVE REDUCED LOBBY HOURS BEGINNING FEBRUARY 27, 2023.

NEW LOBBY HOURS ARE: MONDAY, WEDNESDAY & FRIDAY: NOON - 4:00 PM TUESDAY & THURSDAY: 8:00 AM - NOON

DURING TIMES OUR LOBBY IS CLOSED, WE ARE ENCOURAGING THE PUBLIC TO CONDUCT NORMAL BUSINESS WITH OUR OFFICE OVER THE PHONE, INTERNET OR OTHER ELECTRONIC FORMS OF COMMUNICATION.

YOU CAN OPT TO:

  • • LEAVE YOUR DOCUMENTS OR APPLICATIONS IN OUR DROP BOX LOCATED AT THE FRONT OF OUR BUILDING.
  • • FAX YOUR DOCUMENTS OR APPLICATIONS TO 1-419-353-6091.
  • • SUBMIT YOUR DOCUMENTS OR APPLICATIONS VIA E-MAIL TO:
    Wood-County-Public-Assistance@jfs.ohio.gov
  • • CREATE AN ONLINE ACCOUNT AT BENEFITS.OHIO.GOV SO THAT YOU CAN SUBMIT APPLICATIONS, REPORT CHANGES, AND OBTAIN INFORMATION REGARDING YOUR PUBLIC ASSISTANCE BENEFITS, INCLUDING CHILD CARE.

 

CALL OUR CALL CENTER AT 1-844-640-6446 TO REPORT CHANGES, COMPLETE INTERVIEWS AND ASK BASIC QUESTIONS REGARDING YOUR SNAP, TANF OR MEDICAID BENEFITS.

CALL OUR OFFICE AT 419-352-7566 FOR HELP WITH NURSING HOME OR WAIVER ASSISTANCE.

TO MAKE A CHILD ABUSE REPORT CALL THE HOTLINE AT 419-354-9669.

FOR EMPLOYMENT RELATED SERVICES AND RESUME ASSISTANCE CALL 419-352-4172 OR VISIT OhioMeansJobs.com

HELP WITH RENT, UTILITIES, CAR REPAIRS OR FOOD REFERRALS CALL 419-352-7566 ext. 8492